{"id":867,"date":"2024-09-12T13:40:52","date_gmt":"2024-09-12T13:40:52","guid":{"rendered":"https:\/\/development.brstdev.com\/discovermobility\/?page_id=867"},"modified":"2025-03-24T14:56:33","modified_gmt":"2025-03-24T14:56:33","slug":"warranty-information","status":"publish","type":"page","link":"https:\/\/development.brstdev.com\/discovermobility\/warranty-information\/","title":{"rendered":"Warranty Information"},"content":{"rendered":"\t\t
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Warranty Information<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Home \/<\/a> Warranty Information<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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At Discover Mobility, we are dedicated to ensuring that all of our products meet high-quality \nstandards and are fit for their intended purpose. It is our responsibility to provide you with \nproducts that adhere to these standards, and we aim to resolve any issues promptly should \nthey arise. <\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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All of our products are sold with a 12 month warranty. This warranty is applied automatically \nto each order. \n <\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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What is covered under the warranty \n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u25cf <\/span>Mechanical\u00a0faults<\/span>\u00a0<\/span><\/div><\/div><\/div>
\u25cf <\/span>Faulty\u00a0parts<\/span>\u00a0<\/span><\/div><\/div><\/div>
\u25cf <\/span>Manufacturing\u00a0faults<\/span>\u00a0<\/span><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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What is not covered under the warranty <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u25cf <\/span>General\u00a0wear\u00a0and\u00a0tear\u00a0to\u00a0parts,\u00a0including\u00a0but\u00a0not\u00a0limited\u00a0to,\u00a0the\u00a0upholstery\u00a0and<\/span>\u00a0<\/span><\/div><\/div>
material,\u00a0and\u00a0tyres.<\/span>\u00a0<\/span><\/div><\/div><\/div>
\u25cf <\/span>Batteries\u00a0that\u00a0have\u00a0not\u00a0been\u00a0maintained\u00a0or\u00a0used\u00a0in\u00a0accordance\u00a0with\u00a0the\u00a0user<\/span>\u00a0<\/span><\/div><\/div>
instructions.<\/span>\u00a0<\/span><\/div><\/div><\/div>
\u25cf <\/span>Accidental\u00a0damage\u00a0caused\u00a0by\u00a0the\u00a0user.<\/span>\u00a0<\/span><\/div><\/div><\/div>
\u25cf <\/span>Water\u00a0damage.<\/span>\u00a0<\/span><\/div><\/div><\/div>
\u25cf <\/span>Damage\u00a0caused\u00a0by\u00a0improper\u00a0handling\u00a0of\u00a0the\u00a0product.<\/span>\u00a0<\/span><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Warranty restrictions <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u25cf <\/span>The\u00a0manufacturer\u00a0warranty\u00a0is\u00a0only\u00a0valid\u00a0if\u00a0the\u00a0product\u00a0is\u00a0used\u00a0and\u00a0maintained<\/span>\u00a0<\/span><\/div><\/div>
according\u00a0to\u00a0the\u00a0manufacturer\u2019s\u00a0guidelines.<\/span>\u00a0<\/span>\u00a0<\/span><\/div><\/div><\/div>
\u25cf <\/span>The\u00a0manufacture\u00a0warrant\u00a0applied\u00a0solely\u00a0to\u00a0the\u00a0original\u00a0purchaser\u00a0and\u00a0is\u00a0not<\/span>\u00a0<\/span><\/div><\/div>
transferable.<\/span>\u00a0<\/span><\/div><\/div><\/div>
\u25cf <\/span>The\u00a0manufacturer\u00a0warranty\u00a0does\u00a0not\u00a0cover\u00a0Discover\u00a0Mobility\u00a0products\u00a0which\u00a0have<\/span>\u00a0<\/span><\/div><\/div>
been\u00a0modified.<\/span>\u00a0<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Raising a warranty claim <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u25cf <\/span>To\u00a0raise\u00a0an\u00a0issue\u00a0with\u00a0a\u00a0product\u00a0purchased\u00a0from\u00a0Discover\u00a0Mobility,\u00a0please\u00a0contact\u00a0us.<\/span>\u00a0<\/span><\/div><\/div><\/div>
\u25cf <\/span>If\u00a0it\u00a0is\u00a0not\u00a0possible\u00a0to\u00a0resolve\u00a0an\u00a0issue\u00a0following\u00a0a\u00a0discussion\u00a0with\u00a0our\u00a0team,\u00a0we\u00a0will<\/span>\u00a0<\/span><\/div><\/div>
arrange\u00a0for\u00a0the\u00a0item\u00a0to\u00a0be\u00a0collected\u00a0from\u00a0you,\u00a0and\u00a0delivered\u00a0back\u00a0to\u00a0us\u00a0for\u00a0a\u00a0repair.<\/span>\u00a0<\/span>\u00a0<\/span><\/div>
\u25cf <\/span>We\u00a0aim\u00a0to\u00a0conduct\u00a0all\u00a0repairs\u00a0within\u00a05\u00a0working\u00a0days.\u00a0The\u00a0item\u00a0will\u00a0then\u00a0be\u00a0delivered<\/span>\u00a0<\/span><\/div><\/div>
back\u00a0to\u00a0you\u00a0free\u00a0of\u00a0charge.<\/span>\u00a0<\/span><\/div><\/div><\/div>
\u25cf <\/span>Should\u00a0our\u00a0engineers\u00a0deem\u00a0that\u00a0there\u00a0is\u00a0no\u00a0fault\u00a0with\u00a0the\u00a0item,\u00a0it\u00a0will\u00a0only\u00a0be\u00a0returned<\/span>\u00a0<\/span><\/div><\/div>
to\u00a0you\u00a0following\u00a0payment\u00a0for\u00a0the\u00a0return\u00a0and\u00a0outwards\u00a0postage.\u00a0This\u00a0charge\u00a0will\u00a0be<\/span>\u00a0<\/span><\/div><\/div>
made\u00a0clear\u00a0following\u00a0contact\u00a0with\u00a0our\u00a0team.<\/span>\u00a0<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Should you have any questions with regard to the manufacturer warranty, please contact us. <\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Warranty Information Home \/ Warranty Information At Discover Mobility, we are dedicated to ensuring that all of our products meet […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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