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Brands And Customers Need To Step Up And Work Together In This Time Of Crisis

InMoment’s Principal of CX Strategy & Enablement, Jim Katzman, discusses a few steps companies can take to empathize and listen to their customers during unprecedented uncertain times such as this. Read the full story here.

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How To Effectively Handle Employee Communication In Emergencies Like Coronavirus

InMoment’s Principal of CX Strategy & Enablement, Jim Katzman, discusses a few steps companies can take to empathize and listen to their customers during unprecedented uncertain times such as this. Read the full story here.

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How Retailers Treat Employees Amid Coronavirus Will Determine Their Fate Later

InMoment’s Principal of CX Strategy & Enablement, Jim Katzman, discusses a few steps companies can take to empathize and listen to their customers during unprecedented uncertain times such as this. Read the full story here.

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Don’t Let Survey Fatigue Derail Your Customer Feedback Strategy

Don’t Let Survey Fatigue Derail Your Customer Feedback Strategy

Don’t Let Survey Fatigue Derail Your Customer Feedback Strategy

Don’t Let Survey Fatigue Derail Your Customer Feedback Strategy

Don’t Let Survey Fatigue Derail Your Customer Feedback Strategy

Don’t Let Survey Fatigue Derail Your Customer Feedback Strategy

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